Account & Billing
Learn about our payment, invoicing and more.
Account
Account settings, security, and service limits.
Each account has limits to ensure platform stability. These include caps on the number of services you can create, such as virtual machines, block storage volumes, and others. These limits help us maintain service quality for all users.
Yes, you can request an increase to your service limits. Contact our support team with details about your needs, and we’ll review your request based on your usage history and requirements.
We require a valid credit or debit card to prevent platform abuse and ensure service availability for legitimate users. This helps us maintain a high-quality infrastructure for all customers while protecting against automated account creation and potential misuse.
You can enable 2FA from your profile settings. Once activated, you’ll receive a one-time password via email during each login attempt, adding an extra layer of security to your account.
Billing
Payment methods, invoicing, and subscription details.
Pay-as-you-go means you’re billed hourly for the resources you allocate, such as CPU, RAM, storage etc. You only pay for what you provision, offering flexibility without any upfront commitments or contracts.
You’re billed on the first day of the month for the resources you’ve used in the previous month. The billing period is capped at 28 days (672 hours) per month for predictable costs, regardless of calendar month length.
Yes, powered-off servers still incur charges as we continue to reserve your allocated resources (CPU, RAM, storage, and IP address). To completely halt charges, you need to destroy the server instance. Consider using snapshots for cost-effective long-term storage of inactive servers.
We use Stripe as our payment processor and accept all major credit cards. Business customers can arrange wire transfers or purchase orders.
All invoices are issued in euros (EUR), regardless of your location or payment method.
Each plan includes generous outbound transfer bandwidth, with overages charged at €0.01 per GB over plan limit. You get unlimited internal transfer within the data center and unlimited inbound transfer from external sources.
No hidden fees – you’ll only pay the listed rates. While optional services and overages (like extra bandwidth) may apply, these are clearly outlined in our pricing details.
Our pay-as-you-go model applies to all accounts. For high-volume needs, contact our sales team to discuss custom pricing options.
Use our pricing calculators to estimate costs based on your resource requirements. For complex setups, our sales team can provide detailed projections.
API
Coming Soon: Learn how to start using our API and integrate it into your systems.
Our RESTful API lets you programmatically manage your cloud resources. You can automate server deployments, configure networking, manage storage, and handle billing through simple HTTP requests. The API uses standard authentication methods and returns responses in JSON format.
Backup & Recovery
Protect your data with reliable solutions.
Backups
Automated, secure backups to safeguard your critical data.
They’re regularly scheduled copies of your server’s state that protect your data from unexpected issues. Backups are stored in the same data center as your virtual machine, on a fault-tolerant system, ensuring both quick recovery and data redundancy.
20% of your virtual machine’s price. For example, if your VM costs €10 per month, backups will add €2 to your monthly bill. This pricing applies regardless of your chosen backup frequency.
Choose between daily, weekly, or monthly backups, with the ability to customize the exact day and hour they occur. This helps you align backups with your maintenance windows and operational needs.
The system maintains your 7 most recent backups. They’re stored separately from your VM and don’t count against your storage quota.
Backups cover your entire server state, except for attached block storage volumes. Currently, only full server restores are supported, without individual file recovery options.
All existing backups for that VM are permanently deleted.
Snapshots
Instant point-in-time copies for quick and efficient recovery.
Snapshots capture the entire state of your virtual machine or block storage volume, allowing you to restore it quickly in case of failures or data loss. They provide a simple solution for backups and system recovery.
Snapshots are priced at €0.05 per GB per month. For example, if you have a 50GB volume, the snapshot will cost €2.50 per month (50GB × €0.05), as we store your entire volume state for restoration purposes.
Yes. When you create a snapshot, we capture and store the complete state of your volume to ensure data consistency and reliable restoration. Whether you’re using all or just part of your volume, we need to maintain a complete point-in-time copy of your data to guarantee successful recovery when needed. This comprehensive approach ensures you can restore your system to its exact state at the time of the snapshot.
You can create snapshots of both virtual machines and block storage volumes. For VMs, it captures the entire system state. For block storage, it preserves the data on your volumes, protecting against accidental deletion or corruption.
Snapshots can only be restored to equal or larger disks. This ensures proper data restoration while giving you the flexibility to upgrade storage capacity when needed.
Snapshots are stored securely in the same data center as your instance or volume, on a separate fault-tolerant system, ensuring quick access when you need to restore your data.
Simply select your data center location, choose your project, and pick the instance or block storage volume you want to snapshot. The process captures the entire state of the selected resource at the moment it’s created.
Compute
Explore our robust and versatile cloud server solutions.
Cloud Servers
Flexible, scalable servers for all your computing needs.
These are virtual instances where CPU resources are shared across multiple users, giving a cost-effective way to run applications without dedicated processing power.
Yes, you have direct console access to manage and monitor your instance.
Absolutely. You can set up regular backups or create snapshots to capture your server’s state for quick recovery.
Yes, every server includes one IPv4 address. You can add more for an extra fee if needed.
Yes, you can either purchase extra NVMe SSD block storage or upgrade your plan to increase storage capacity.
We support a variety of operating systems. Check the full list.
Yes, custom ISOs are supported for booting alternative operating systems.
Dedicated CPU Cloud Servers
Exclusive server resources for high-performance tasks.
Block storage divides data into fixed-size blocks, ideal for applications requiring low-latency access like databases and virtual machines. Our NVMe SSD solution is up to 10 times faster than standard SSDs, offering exceptional performance for demanding workloads.
We use triple replication, meaning your data is copied to three different physical devices. This ensures high availability and protects against hardware failures, significantly reducing the risk of data loss. Additionally, we provide you with other security measures such as MFA, access controls, cloud firewalls, encryption, and DDoS protection.
No, each volume can only be attached to one instance at a time. However, you can easily detach and reattach volumes to different instances as needed.
We offer snapshot functionality, allowing you to create point-in-time copies of your volumes. These snapshots can be used to restore data or create new volumes.
You can provision up to 16TB per volume. There’s no limit to the number of volumes you can create, allowing for virtually unlimited total storage capacity.
Billing is based on the provisioned capacity per month. You only pay for the storage you allocate, regardless of actual usage. There are no additional charges for I/O operations or data transfer within the same data center.
High-frequency CPU Cloud Servers
Optimized for workloads requiring low latency.
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Free Trial
Experience the LifeinCloud Portal with no commitment.
A PI-1C.2R virtual machine with 1 vCPU, 2GB RAM, 40GB NVMe storage, and 4TB transfer bandwidth. You’ll get one IPv4 address and 7 days to test our portal.
You’ll get access to all platform features and services. While your trial virtual machine and IPv4 address are free, if you choose to deploy additional services (like extra IPs or block storage), you’ll be billed at standard rates.
Yes, you’ll need to provide a valid credit card during registration. A €1 verification charge will be made and refunded – this is a standard industry process to verify card validity and prevent abuse.
There are no charges for your trial virtual machine during the 7-day period. If you choose to deploy new services beyond your trial instance, these will be billed at standard rates.
New customers who haven’t previously used a trial. You can deploy the trial virtual machine only once.
Your virtual machine and all data will be destroyed unless you switch to standard billing. That’s why we recommend using this environment for testing purposes, not production workloads.
Switch to standard billing before the trial ends to keep your instance running and prevent data loss. You’ll then be billed at our regular rates.
Marketplace
One-click deploy a wide range of software.
Applications
A curated collection of popular apps.
Applications are pre-configured for immediate deployment, eliminating complex setup processes. You can launch them with just a few clicks and start using them right away on our cloud infrastructure. Visit our marketplace to see the full list.
We regularly update our marketplace applications to ensure you have access to the latest major, stable versions with current security patches and features.
Yes, once deployed, you have full control over your applications and can customize them according to your needs while maintaining root access.
We provide infrastructure-level support for all marketplace applications. For application-specific issues, you can access community support or documentation provided by the application developers.
Operating Systems
Deploy popular Linux and Windows® builds in seconds.
We offer popular Linux distributions (including Ubuntu, CentOS, Debian) and Windows® Server editions, all optimized for cloud deployment. Visit this page to see the full list.
We regularly update our images with the latest major, stable releases. Each image is tested before being made available in the marketplace.
Yes, while we provide optimized OS images, you can also upload and use your own custom OS images that meet our technical requirements.
Linux distributions are free to use, while Windows Server requires proper licensing. Evaluation versions are available for testing and development purposes.
Network
Optimize and manage your network resources for enhanced performance and security.
Load Balancers
Efficiently distribute traffic across multiple servers to enhance reliability.
It distributes incoming traffic across multiple servers, ensuring no single server becomes overwhelmed. This improves application availability, scalability, and fault tolerance.
€9 per load balancer per month (€0.0125 per hour). You’re billed only for the hours your load balancer is active, up to a maximum of 672 hours (28 days) per month.
We offer three algorithms: Source routes based on client IP address, Round Robin distributes requests sequentially, and Least Connections sends traffic to servers with fewest active connections.
Choose from LB Cookie where the load balancer manages connections with its own cookie, Source Based which uses the client’s IP address to maintain connection to same server, App Cookie which uses your application’s existing cookies for persistence, or None which means each request is handled independently with no session stickiness.
Yes, our load balancers included DDoS protection to help safeguard your applications from distributed denial-of-service attacks.
Traffic is automatically rerouted to healthy servers if any server fails health checks. This happens instantly and requires no manual intervention.
Yes, you can configure routing based on IP addresses or ports to direct different types of traffic to specific server groups.
There’s no limit on the number of servers you can add to your load balancer pool.
No, our load balancers handle unlimited bandwidth with no additional charges.
Cloud Firewall
Built-in security at no additional cost.
A built-in security layer that protects your infrastructure by allowing you to control incoming and outgoing traffic through customizable rules, protocols, and ports.
Yes, our cloud firewall is included at no extra cost with every server. You can create and manage as many rules as needed without additional charges.
Rules define what traffic is allowed based on source IP ranges (CIDR), protocols (TCP, UDP, ICMP), and specific ports. You can create rules to precisely control access to your services.
Cloud firewall supports TCP, UDP, and ICMP protocols. You can specify port ranges for TCP and UDP, and configure ICMP types and codes for granular control.
You can define specific ports or port ranges for each rule. Common ports like 80 (HTTP), 443 (HTTPS), and 22 (SSH) can be quickly configured to allow necessary service access.
Yes, you can create custom rules by specifying source IP ranges, protocols, and ports. This allows you to implement precise security policies for your specific needs.
Firewall rule changes take effect immediately, allowing you to quickly respond to security needs without service interruption.
Virtual Private Cloud (VPC)
Isolated network environments for secure, customizable configurations.
A Virtual Private Cloud gives you full control over your network environment. You can define custom IP ranges, set up firewall rules, configure site-to-site VPNs, and segregate traffic for enhanced security and flexibility.
No, VPCs are included free with your cloud infrastructure. You only pay for the compute resources you use and any additional IPs (€2.5/month per IP) beyond the one included with each server.
You can select the network size that fits your needs – for example, a /24 network provides 256 usable IP addresses. This defines how many resources you can host within your private network.
Each VPC comes with built-in cloud firewall protection, customizable network ACLs, and DDoS protection. You can define granular traffic rules and policies to secure your network.
Internal traffic within your VPC is unlimited and free. For external traffic, each plan includes generous outbound transfer, with overages charged at €0.01 per GB. All inbound traffic is unlimited and free.
Yes, you can establish secure site-to-site VPN connections between your VPC and on-premises networks. This allows seamless integration with your existing systems.
Security & Compliance
Ensure your cloud environment meets the highest security and regulatory standards.
Access Controls
Manage user permissions and secure access to your resources.
We provide Role-Based Access Control (RBAC) allowing you to create custom roles and assign specific permissions to users based on their responsibilities within your organization.
Our 2FA system adds an extra security layer by requiring both a password and a one-time code sent via email during login, helping protect your account even if passwords are compromised.
Yes, you can monitor login history, access patterns, and changes across your account through our activity tracking system, helping you identify and respond to any unusual activity.
You can set precise permissions for different resources, including virtual machines, network settings, and billing information, ensuring team members only access what they need.
Yes, you can assign users to specific projects, ensuring they only interact with relevant resources and maintaining clear organizational boundaries.
Encryption
Protect your data at rest and in transit with robust encryption.
We employ comprehensive encryption for data both at rest and in transit through our software-defined storage infrastructure, ensuring your information remains secure throughout its lifecycle.
Our storage infrastructure implements industry-standard encryption protocols to protect your data, with secure key management and regular security updates.
Compliance Certifications
Meet industry standards with our comprehensive compliance certifications.
We hold several key certifications including ISO 27001 (Information Security Management), ISO 20000-1 (IT Service Management), ISO 9001 (Quality Management), and are fully GDPR compliant.
Our data centers feature comprehensive physical security measures including:
- Biometric access control
- 24/7 video surveillance and security teams
- Intruder alarm systems
- Tier III high-availability infrastructure
We maintain strict GDPR compliance and implement multiple security layers including encryption, access controls, and secure infrastructure design to ensure your data privacy.
Our infrastructure includes:
- N+1 redundant UPS systems
- Redundant power systems
- Advanced fire protection systems
- Multiple security and monitoring layers
Storage
Learn about our scalable and flexible storage options.
Block Storage
High-performance NVMe storage for consistent I/O operations.
Block storage divides data into fixed-size blocks, ideal for applications requiring low-latency access like databases and virtual machines. Our NVMe SSD solution is up to 10 times faster than standard SSDs, offering exceptional performance for demanding workloads.
We use triple replication, meaning your data is copied to three different physical devices. This ensures high availability and protects against hardware failures, significantly reducing the risk of data loss. Additionally, we provide you with other security measures such as MFA, access controls, cloud firewalls, encryption, and DDoS protection.
No, each volume can only be attached to one instance at a time. However, you can easily detach and reattach volumes to different instances as needed.
We offer snapshot functionality, allowing you to create point-in-time copies of your volumes. These snapshots can be used to restore data or create new volumes.
You can provision up to 16TB per volume. There’s no limit to the number of volumes you can create, allowing for virtually unlimited total storage capacity.
Billing is based on the provisioned capacity per month. You only pay for the storage you allocate, regardless of actual usage. There are no additional charges for I/O operations or data transfer within the same data center.
Object Storage
Scalable, secure storage for unstructured data with seamless S3-compatible integration.
Object storage is ideal for managing large amounts of unstructured data like images, videos, and backups. It’s perfect when you need scalability, durability, and easy access via HTTP. Use it for content delivery, data archives, or as a backbone for cloud-native applications.
S3 compatibility means you can use existing tools and libraries designed for Amazon S3. This simplifies migration, allows for multi-cloud strategies, and gives you access to a rich ecosystem of third-party integrations.
Yes. Our object storage is accessible globally via HTTPS. We offer multiple European data centers, allowing you to choose the location that best suits your needs for performance and compliance.
Single objects can be up to 5TB in size. For larger files, you can use multipart uploads to split the data into smaller chunks, which are then reassembled on our end.
You’re billed monthly based on the storage you use and the bandwidth consumed. There are no charges for API requests. We offer competitive rates starting at €6/TB for storage and €10/TB for bandwidth, with discounts for higher volumes.
Support
Get expert assistance from real people.
We offer multiple support channels including an in-platform ticketing system and live chat support on our website. Each request is handled by real people – no chatbots or AI – ensuring you get expert assistance for your specific needs.
Our support team brings 15+ years of industry experience and holds multiple certifications including CompTIA, Microsoft 365, NSE4, and ITIL. We continuously invest in training to provide better, faster assistance.
Our technical support team can assist with infrastructure issues, platform questions, account management, and general cloud service inquiries.
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