This guide explains how to resolve the “Account Locked” error when connecting via RDP to your LifeinCloud VPS.


 

✔️ Step 1: Log in to the Client Area by clicking My Account on the LifeinCloud website.

✔️ Step 2: Click the Manage button next to your VPS product.

✔️ Step 3: Open your VPS via the Console button.

✔️ Step 4: Log in to the VPS using your credentials.


Console login screen

✔️ Step 5: Click the Windows button and type Computer Management in the search bar.


✔️ Step 6: In Computer Management, go to Local Users and Groups → Users and locate the Administrator account.


✔️ Step 7: Right-click on the Administrator user and select Properties.

 

✔️ Step 8: In the new window, uncheck Account is locked out. This will restore access to the account so you can connect via RDP.


 

✔️ Step 9: Click Apply and then OK to save the changes.

 

✅ Security tip: We strongly recommend restricting RDP access to your VPS by configuring firewall rules in the Client Area to allow connections only from your own IP address. This helps prevent future lockouts and increases security.

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