LifeinCloud FAQ – Cloud VPS Hosting Questions & Answers

How does billing work at LifeinCloud?

All LifeinCloud servers are prepaid for a full month, with flexible monthly or annual plans available. Annual billing offers discounts of up to 50% compared to paying month-to-month. Every plan includes our 30-day money-back guarantee and cancel-anytime flexibility, so you can start with confidence.

Can I try LifeinCloud without risk?

Absolutely! We offer a 30-day money-back guarantee—if you’re not satisfied, get a full refund, no questions asked.

How much does LifeinCloud hosting cost?

LifeinCloud plans start at just $2.99/month for a 4GB RAM VPS when billed annually (with option to cancel anytime), featuring no hidden fees, and includes a 30-day money-back guarantee.

Can I cancel my plan anytime?

Yes — you can cancel at any time. Your service remains active until the end of the prepaid billing period.

Is there a free trial available?

We don’t offer free trials, but our 30-day money-back guarantee ensures you can try LifeinCloud risk-free.

What happens if my payment fails?

You’ll receive an email notification and several retry attempts. If unpaid, the service is suspended until payment is completed.

Do you charge VAT or taxes?

At the moment, we do not charge VAT, as LifeinCloud is currently under the VAT registration threshold. However, as our company continues to grow, VAT charges will be introduced in the near future in compliance with legal requirements.

How do I create a LifeinCloud account?

A LifeinCloud account is created only when you place your first order. During checkout, you can create a new account either by entering your email address or by using Google Sign-In. For security and simplicity, it’s not possible to register an account without placing an order first.

How do I migrate from my current host?

Spin up your LifeinCloud VPS, install your OS or app template, and move files and databases. If you need guidance on a migration plan, our 24/7 support can help outline safe steps.

How fast is the LifeinCloud network, and is the 10Gbps port dedicated?

Each VPS is connected to a 10Gbps port on a shared network. This means the port speed is not dedicated, and actual throughput can vary depending on network load and the time of day. In typical real-world conditions, you can expect sustained speeds of around 500–600 Mbps. All plans include unmetered traffic, so you can transfer as much data as you need without extra fees.

Can I use private networking between my VPS instances?

Absolutely. LifeinCloud offers optional private networking to securely connect your VPS instances without exposing data to the public internet. This is ideal for linking APIs, databases, microservices, and internal tools.

Note: The private networking option must be activated at checkout on each virtual machine you buy.

Which carriers power your network?

We work with top-tier global carriers such as Cogent, NTT, Arelion and maintain direct peering with major internet exchange points for low-latency, high-availability connections worldwide.

Do you offer DDoS protection?

Yes. All LifeinCloud VPS plans include always-on, basic L3 and L4 DDoS protection at no extra cost. Malicious traffic is filtered at the network edge in real time, keeping your services online during attacks.

How reliable is your network infrastructure?

Our datacenters are located near major internet exchange points and feature redundant connectivity, enterprise hardware, and multi-terabit backbone capacity to ensure maximum uptime and stability.

Is there a limit on bandwidth usage?

No. All VPS plans include unmetered traffic with a fair policy in place. While your VPS connects to a 10Gbps port, actual throughput depends on real-world conditions and network load.

Does my VPS include a firewall, and what can I do with it?

Yes. Every LifeinCloud VPS comes with a built-in cloud firewall at no extra cost. You can easily create and manage inbound and outbound rules, filter traffic by IP or MAC address, and control exactly what services are exposed to the internet.

The firewall is always on, fully customizable, and managed through our intuitive dashboard. It's ideal for securing both production and development environments.

Do I get full root access and SSH?

Yes. You have full root access and can use browser‑based SSH and console from the control panel for fast, direct administration.

Which operating systems and apps can I install?

Choose popular Linux distributions or Windows Server, plus apps like WordPress and Magento with one click. You can also request a custom ISO upload via support if you need a specific OS image.

Explore more about Apps and OS.

Can I reinstall or switch OS templates later?

Yes. You can reinstall at any time from the dashboard. Reinstalling wipes the disk, so create a backup or snapshot first.

Is your VPS managed or self‑managed?

LifeinCloud offers self‑managed cloud servers. We ensure the infrastructure and virtual machines operate correctly and we provide tools like firewall, private networking, backups, and a full control panel.

You are responsible for the software inside the VM. If you need guidance, our team will try to help, but application management remains your responsibility.

Are backups included?

Yes. Every VPS includes one automatic backup slot you can schedule daily, weekly, or monthly. You can also create snapshots before updates or major changes.

What kind of support can I expect?

Every plan includes 24/7 multilingual human support with under-2-minute average response times via live chat or email. No bots, no outsourcing.

What can I manage from the LifeinCloud server control panel?

Our control panel lets you deploy, monitor, and configure servers, manage backups and snapshots, set up firewalls, control user access, upload SSH keys, and install OS or applications—all from one place.

Can I access my server without using an external SSH client?

Yes. Our built-in browser terminal lets you connect directly to your server from any device, without additional setup.

Can I reinstall my server with a different OS or application?

Absolutely. You can reinstall anytime using our 1-click OS and app templates, including Linux, Windows Server, WordPress, Magento, and more.

How secure is the control panel?

We include 2FA for account login, detailed activity logs, role-based permissions, firewall management, and private networking to keep your environment safe.

Can I upload my own operating system image?

Yes. You can request a custom ISO upload through a support ticket, and our team will make it available for you to install.

Can I upgrade my VPS from the control panel?

Yes. You can scale to the next VPS package in just a few clicks, with minimal downtime.

Can I manage billing and payments directly from the LifeinCloud control panel?

Yes. The LifeinCloud server control panel includes a full billing section where you can review invoices, update payment methods, and track your subscription status. All in one place.

Can I add team members to my LifeinCloud account with custom permissions?

Absolutely. Our control panel’s user management feature lets you add additional contacts, assign specific permissions, and control access levels—perfect for collaborating securely with your team.

Which operating systems and apps can I deploy?

LifeinCloud offers a wide range of ready-to-use templates, including popular Linux distributions, Windows Server, and pre-installed applications such as WordPress, Magento, and more.

You can also upload a custom ISO to install your own OS or software stack.

Can I change or reinstall my OS later?

Yes. You can reinstall or switch to a different OS template at any time from the control panel. Please note that reinstalling will erase all existing data on your VPS, so be sure to back up your files first.

Are the pre-installed apps optimized for performance?

All pre-installed applications are tested on our infrastructure to ensure compatibility, stability, and optimal performance—ready to run from the moment your VPS is deployed.

Is there an extra cost for pre-installed software?

No. All available OS and app templates are included with your VPS at no additional cost.

What happens to my data if I reinstall?

Reinstalling your OS or switching templates will completely erase the data on your VPS. Always create a backup or snapshot before reinstalling to avoid data loss.

Can I install custom software on my virtual server hosting?

Yes. With full root access, you have complete freedom to configure your LifeinCloud VPS for almost any purpose—whether it’s running high-performance applications, deploying AI models, or building custom automation workflows. You control every aspect of the server and can allocate resources exactly how you need.

We also offer leading control panels such as cPanel, Plesk, CyberPanel, and DirectAdmin, giving you intuitive tools for monitoring, managing resources, and keeping your VPS running smoothly. Whether you’re launching a website, application, or fully custom project, our Linux and Windows templates help you start fast.

With 1-click installation for both operating systems and software, you’ll have a ready-to-use hosting environment in minutes.

Can I upload my own OS or software image?

Yes. LifeinCloud supports custom ISO uploads, allowing you to install any compatible operating system or software configuration you need. To do this, open a ticket from your client area, and our customer support team will upload the requested ISO image for you.

Need to connect with our specialists?

Our in-house team is ready to guide you, solve issues, and share insights, day or night.

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Hop into our customer portal, and you’ll be connected with our team to help you resolve

Frequently asked questions